Possible error formats where 'x' could represent a letter or number : xx. One or more of the values entered is not permitted. Please wait while we process your request. This process can take several minutes depending on the number of warranties being checked. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions.
HP Customer Support. Select your model. How does HP install software and gather data? Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.
Examples: "LaserJet Pro M paper jam", "Compaq nx no sound" Need help finding your product name or product number? Loading Results. Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability. Need Windows 11 help? Already have an HP account? Select from the products you own. HP LaserJet Printer. Choose a different product series.
Warranty status: Unspecified - Check warranty status Manufacturer warranty has expired - See details Covered under Manufacturer warranty Covered under Extended warranty , months remaining month remaining days remaining day remaining - See details Serial number: Product number: Warranty end date:. One or more of the values entered is not permitted.
Please wait while we process your request. This process can take several minutes depending on the number of warranties being checked. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions.
HP Customer Support. Select your model. How does HP install software and gather data? Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.
Loading Results. Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability. Need Windows 11 help? Already have an HP account? Select from the products you own. HP LaserJet Printer. Choose a different product series.
Warranty status: Unspecified - Check warranty status Manufacturer warranty has expired - See details Covered under Manufacturer warranty Covered under Extended warranty , months remaining month remaining days remaining day remaining - See details Serial number: Product number: Warranty end date:. Warranty status types. Media tray and cable pod. HP LaserJet covers. Internal components 1 of 2. Internal componentsm 2 of 2.
Electrical components. Paper pickup assembly 1 of 2. Paper pickup assembly 2 of 2. Fuser assembly. Table 1.
HP LaserJet Series printer features. Physical specifications. Environmental specifications. Power specifications. Print operating acoustical emissions specifications. Skew specifications. LED status lights legend. Status lights messages.
Error messages no LED status panel pattern. Solving print image-quality problems. Engine test troubleshooting. ECU connectors. Technical support websites. Common fasteners. Printer tray and cover.
Internal components 2 of 2. Alphabetical parts list. Numerical parts list. Service topics include printer features, product specifications, location of model and serial numbers, warranty information, toner cartridge information, part removal procedures, troubleshooting procedures, and an illustrated parts chapter.
The model number and serial numbers are listed on an identification label located on the bottom of the printer. The serial number contains information about the country of origin and the revision level, production code, and production number of the printer. The label also identifies power rating and regulatory information. To prevent damage to the printer, always connect it to a surge-protected power source.
The customer is responsible for maintaining proof of date of purchase. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Any replacement products may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced.
If HP receives notice of such defects during the warranty period, HP will replace software media which does not execute its programming instructions due to such defects. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
Some countries, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country to country, state to state, or province to province. Some countries, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
The hardware maintenance warranty covers a three-year period from the date of the HP product purchase. Customers can contact the nearest HP-authorized dealer about this service. The toner cartridge is designed to simplify replacement of the major consumable parts. The toner cartridge contains the printing mechanism and a supply of toner. At five percent page coverage, a toner cartridge prints approximately pages.
However, a toner cartridge should print more pages if it regularly prints pages with less coverage, such as short memos. The cartridge might print fewer pages if heavy or bold print is used. For best results, always use a toner cartridge before the expiration date stamped on the toner cartridge box. Although Hewlett-Packard does not prohibit the use of refilled toner cartridges during the warranty period or while the printer is under a maintenance contract, it is not recommended for the following reasons:.
Hewlett-Packard also cannot predict the long-term reliability effect on the printer from using different toner formulations found in refilled cartridges. Hewlett-Packard has no control over the actual print quality of a refilled toner cartridge. In order to reduce waste, Hewlett-Packard offers a recycling program. Cartridge components that do not wear out are recycled. Plastics and other materials are recycled. Hewlett-Packard pays the shipping costs from the user to the recycling plant within the United States.
To join this recycling effort, follow the instructions inside the toner cartridge box. Required tools. Pickup assembly. This chapter documents the removal and replacement of field replaceable units FRUs only. Replacement is generally the reverse of removal. Occasionally, notes and hints are included to provide directions for difficult or critical replacement procedures.
Unplug the power cord from the power source before servicing the printer. Failure to follow this warning can result in personal injury or damage to the printer. Certain functional checks during troubleshooting require power supplied to the printer. However, power should be disconnected when removing assemblies. The reflected beam, although invisible, can damage your eyes.
When servicing the printer, replace the top cover before operating the printer. The printer contains electrostatic discharge ESD sensitive components. Always perform service work at an ESD-protected workstation. If an ESD-protected workstation is not available, discharge body static and ground the printer chassis before servicing the printer.
Use of a Posidrive screwdriver damages screw-heads on the printer. Use a 2 Phillips screwdriver. To install a self-tapping screw, first turn it counterclockwise to align it with the existing thread pattern, then carefully turn it clockwise to tighten.
Do not overtighten. Use the following diagram to determine the order in which parts must be removed. Back cover. It might be necessary to release the left side cover-locking tab found under the printer. The left-side retaining screw is slightly longer than similar screws used in the printer.
Keep this screw separated from other screws while servicing the printer to avoid misplacing it. The left tab is located under the printer and the right tab is located on the right side of the printer, near the cable pod port.
This tab can be broken if not properly inserted into the printer chassis. Purchase this fuse at a local hardware store or from an electrical component supplier. Unlace the harness from the harness lance points.
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